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home > Support
NEXIQ Technical Support
NEXIQ provides you with several support options for its products. A good place to start is the Technical FAQs - aka Rick's Tips page, which provides answers to technical questions that are frequently asked regarding our Diagnostic Tools. You may also find what you're looking for in our Downloads section, which allows you to download drivers, documentation, and other software.
If none of these resources solve your problem, please feel free to contact our support team at:
- Email Support: support@nexiq.com
- Phone Support: 1-800-639-6774 (Toll-Free in the U.S.)
- 1-866-ETECH CALL (eTechnician Only, Toll-Free in U.S.)
- (248)-293-8200 (From Detroit or outside the U.S.)
For more interesting reading check out our industry links page.
*NEXIQ will not be responsible for losses of any kind incurred as a result of misapplication of its diagnostic tools. Any use of the Pro-Link on any MACK chassis having software levels greater than V-MAC III Step 8 is a misapplication. Please refer to the attached Mack Trucks Service Bulletin Link.
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